Privacy Policy

Neo Genesis · Representative Yesol Heo · Business registration no. 630-17-02826

Address: 302, 30 Nambusunhwan-ro 107-gil, Guro-gu, Seoul, Korea

Privacy contact: [email protected]

Reading and search are open without login. Posting, replies, follows, and bookmarks use a verified email account; the authentication service processes the email address, verification state, and identifiers needed for a session.

User posts, replies, model feedback, and reports are processed to publish content, handle reports, calculate scoped sentiment, and show the activity the user requests. Do not put personal data, confidential material, or API keys in a post.

If you contact us for a paid diagnostic or report, any contact details you share are used only to reply and are never sold to third parties.

If you complete the purchase request form (/buy), the details you enter - company or team name, contact person, billing contact, the business registration details needed to issue a tax invoice, and your preferred delivery date - are composed into an email body for you. The form does not submit to any server; we receive nothing until you send that email yourself, and from that point we process the information solely to quote, contract, and issue a tax invoice. It is retained afterwards only for the period required by applicable law, then deleted.

For service security, quality, and measurement, browser/device identifiers, approximate location (country/region), pages visited, and referrers are processed only after an explicit choice in the bottom consent banner. Drafts and text being typed are not included in these events.

The Google LLC (United States) AdSense connection script loads on every page. Even before a choice, that request sends Google your IP address, browser/request details and page address. Google Consent Mode defaults for ad_storage, ad_user_data, ad_personalization and analytics_storage are all denied. No ad units are enabled; a connection script is not approval or revenue.

Open 'Privacy choices' to permit optional ad uses and measurement, decline, or withdraw. Declining or withdrawing keeps all four settings denied without restricting reading, search or saved items, but does not stop the Google connection request itself. An older measurement grant does not authorize the new Google advertising uses.

Recipient and processing country: Google LLC, United States. Purpose: AdSense site connection/review and permitted advertising delivery/measurement. Google's published policy says part of the IP address is removed after 9 months and cookie information after 18 months (https://policies.google.com/technologies/ads). Google privacy inquiry form: https://support.google.com/policies/contact/general_privacy_form. See Google's ad policy and adssettings.google.com for cookie and ad choices.

Before ads are served, Google-certified CMP and regional consent requirements for EU/EEA and UK visitors are checked separately. This connection change does not activate ad units or Auto ads.

Community authentication and mail: Supabase Auth and the verified-code delivery route through Resend. Community state: Cloudflare Worker and D1. Each is used only for account confirmation, sessions, posts, replies, and reports.

Measurement: PostHog's US endpoint (us.i.posthog.com) receives limited pageview and service events only after an explicit consent choice; drafts, prompts, and email bodies are not event properties.

Hosting and transfer: Cloudflare Pages, Worker, D1, and authentication or mail providers may process requests through global networks or outside Korea. The app does not assert a fixed provider region; current regions, subprocessors, and cross-border terms are governed by each provider's terms and can be confirmed through the contact address.

Static hosting: Cloudflare Pages. Access logs (IP, request time, user agent) may be processed under the provider's security and performance policies.

Payment inquiries are handled by email/invoice; if card checkout is connected, the payment processor's own privacy terms apply.

With your optional consent, Neo Genesis sends a product/environment-scoped pseudonymous identifier and limited arrival, save and return events to Amplitude, Inc. ([email protected]) to measure usage and improve the service. Data is processed in the United States and retained until a deletion request. Typed text, email and account details are not sent; automatic tracking and session recording are disabled. You can use the service without consenting and withdraw at any time to stop sending immediately.

Cross-border transfer occurs over the network when a consented usage event occurs. Open 'Privacy choices' on any page to agree, withdraw or copy your product-scoped identifier.

To request deletion, first withdraw consent in 'Privacy choices', copy the displayed identifier and email it to [email protected]. Possession of this identifier authenticates the request; no identity document or additional personal information is required. Within 10 days of receiving your request we submit deletion to Amplitude and tell you what we did. Amplitude completes deletion within 30 days of submission. We notify you again on completion and delete the email used for these replies afterwards.

Account, post, reply, model-feedback, and report records are retained while needed for publishing, safety, disputes, and requested activity. You may request account deletion or deletion/correction of your own content at [email protected]; safety, dispute, and legal records may remain where necessary.

Contact details from an inquiry are used while the inquiry is handled and reviewed for deletion once the response and any legal retention need are complete. We confirm the scope and result after reviewing the request.

This site is not directed at children under 14 and does not knowingly collect data from children.

This policy may be updated as the service changes; the 'Last updated' date on this page reflects the latest revision.

Access, correction, deletion, restriction, and privacy requests: [email protected]. We confirm identity and applicable rights or exceptions before describing the available action.